Classic Heating and Air is the best HVAC company that I have ever used. From tune ups to repairs and everything in between they can’t be beat. They’re honest, fair, and truly care about fixing whatever issue has come up. Clayton was at my front door within 25 minutes of my call to schedule service when both of our units quit on us. He walked me through every step and what I could expect next. He fixed our issue and made sure both were working properly until he left. This is the only HVAC company that we will ever use and I can not recommend them enough. Thank you Classic for taking such wonderful care of your customers.
We have two homes in Mckinney, and have used an A/C company for years, and even purchased their yearly maintenance plan. Twice now, they take a very long time to respond when we have issues (purchased 3 full ac units through them too) so we've called on Classic. Jeremy Brown, with Classic, is fantastic! He exceeds expectations, shows up early, is quick to diagnose, they always have items on hand to fix it, and we are up and running in no time. This last time, we had a capacitor go out and he was here 8am, fixed in 30 minutes. He is always so kind, helpful and efficient. We will be switching our homes to Classic! Fantastic company and I can't say enough about Jeremy!
Classic Heating & Air…Perfection. Our AC went out in the heat of summer of course. I called lots of places and they were giving me appointments for a week out. I called Classic Heating & Air and the lovely lady on the phone said “Today or Tomorrow.” I was shocked at how fast they had an appointment. I scheduled for same day. Our tech Mark gave us a curtesy call (as I was told) when he was one his way. He looked at our unit and knew what was wrong. He fixed it quickly and our house was up and running again and at good price too. Double thumbs to Mark Harris. for his amazing service and friendly personality. We will definitely be using them again for any AC or heating issues.
Glad we choose Classic Heating and Air for our HVAC replacement. Very professional and knowledgeable guys. THey explained everything well, and installed quickly. Dak was very helpful. He came out quickly, identified the problem and even followed up after the install to make sure everything was to our satisfaction. I didn't shop around, but from what I could tell from past experience, they were competitively priced, and they did good work. I will recommend Classic Heating and Air to my friends and neighbors, and will personally use them again in the future.
2 stars for charging $400 for a 17 minute job and a $40 part. I didn't have the time or luxury to bid it out. They were here quick, which I appreciated, but I wouldn't call them again based on price.
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